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How to Create Internal Users in Dazos CRM (Internal User Checkbox and Email Domain Requirements) (CRM)

To create an internal user in Dazos CRM, check the Internal User checkbox during user creation and make sure their email domain matches your organization's approved domains.

Before You Begin

You must have Admin permissions to create users in Dazos CRM.

Your organization's approved email domains must be configured in the system for the Internal User checkbox to function properly.

Steps to Create an Internal User

1. Navigate to User Management

Go to Account Settings → User Management → Add User.

2. Fill in Required User Information

Enter the user's Name, Email, and assign a Role (required for all users).

3. Check the Internal User Checkbox

Locate and check the Internal User checkbox on the user creation screen. This checkbox controls access and privileges tied to internal system behavior.

4. Verify Email Domain Compatibility

Ensure the user's email domain matches one of your organization's approved email domains. This is required for the Internal User checkbox to function correctly.


5. Save the User

Click Save to create the internal user with the appropriate permissions and internal access privileges.

Verification / Expected Result

After successfully creating the internal user, you should see:

  • The user appears in your User Management list

  • The Internal User status is properly applied

  • The user can access internal features and functionality based on their assigned role

Important Notes

⚠️ Email Domain Requirement: The Internal User checkbox will only work properly if the user's email domain matches your approved domains. Without this match, internal privileges may not be applied correctly.

💡 Role-Based Access: While the Internal User checkbox provides internal privileges, the user's assigned role still controls their actual access and permissions within the system.

✅ Best Practice: Internal behavior may depend on domain validation combined with your workflows and configuration settings, not just the checkbox alone.

Related Resources

How can I manage user accounts and assist with login issues in Dazos CRM?

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