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Troubleshooting: 'Please Select At Least One Value' Error After Changing a Workflow Trigger (CRM)

Overview This guide helps you resolve the 'Error: Please Select At Least One Value' validation error that appears in a workflow after changing — or reverting — the workflow trigger, even when all condition values appear to be correctly filled in.

Symptom / Error

You may experience the following:

  • You modify a workflow trigger (or attempt to revert a trigger change).

  • The workflow displays the error: "Error: Please Select At Least One Value".

  • All condition fields and values appear to be populated — nothing looks empty.

  • The workflow cannot be saved or activated.

📸 Screenshot suggested: The workflow editor showing the "Please Select At Least One Value" error message alongside a condition that appears fully populated.

Cause

When a workflow trigger is changed, existing conditions may become internally invalidated — even if the values still appear correct on screen. The workflow's validation logic detects a missing or broken value reference tied to the previous trigger, resulting in this error.
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This is a display inconsistency: the condition looks complete, but the underlying value reference is no longer valid after the trigger change.
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Solution

Remove the affected condition and re-add it. This clears the broken value reference and allows the workflow to validate correctly.

  1. Open the affected workflow in CRM.
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  2. Identify the condition that is causing the 'Please Select At Least One Value' error.
    This is typically a condition that was present before the trigger was changed.
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  3. Click the delete / remove icon to remove that condition entirely.
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  4. Re-add the same condition from scratch — select the field, operator, and value again as needed.
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  5. Save the workflow.

⚠️ Note: You may need to repeat this for each condition that is flagged, if more than one is affected.
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Expected Result

After removing and re-adding the condition, the workflow should save successfully without any validation errors. The condition will behave exactly as before, and the workflow will trigger as expected.
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Escalation

Contact Dazos Support if:

  • The error persists after removing and re-adding all affected conditions.

  • Multiple workflows are affected after a trigger change.

  • You are unsure which condition is causing the error.

Related Resources

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