Overview
If you receive emails from the Dazos Academy training platform and can't find an unsubscribe link, this is expected. These emails are automated notifications about your Dazos Academy user account and training — not marketing emails — so they don't include an unsubscribe option.
Key Concepts
They are system notifications, not marketing. Dazos Academy sends these emails automatically to support user onboarding and course progress for your account and active training modules.
They continue while your Academy account is active. Because the emails are tied to your Dazos Academy user account, they keep arriving as long as that account is active.
To stop them, the account must be deactivated or removed. The way to stop these notifications is to have your Dazos Academy account deactivated or your user profile removed from the platform.
How to Stop Receiving Dazos Academy Emails
Contact your Customer Success Manager (CSM). Let them know you no longer want to use Dazos Academy or receive its course notifications.
Your CSM handles the change. They can deactivate your Dazos Academy account or remove your user profile from the platform, which stops the notifications.
Important Notes
Dazos Support cannot change Dazos Academy access — Academy accounts are managed through your CSM.
If you're not sure who your CSM is, contact Dazos Support and we'll connect you with the right person.