1. Understanding Payer Groups in IQ
In many billing platforms, each facility must maintain its own separate set of payer records.
For example, you can't use the same "Cigna" payer record for both Facility A and Facility B — each facility needs its own unique version of "Cigna."
When your data is imported into IQ, this can result in a large number of similar payer records, which may cause some confusion at first.
To solve this, we introduced Payer Groups.
Payer Groups allow you to create a single "Cigna" payer group that multiple facilities can reference, while still maintaining the necessary separation at the facility level behind the scenes.
Important:
When you first set up your IQ instance, it is normal to see many similar payers listed.
This only requires a simple configuration step to organize them into Payer Groups — a straightforward process that we will guide you through.
2. Navigate to your IQ Instance
3. Click "Administration"
4. Click "Payer Groups"
5. Click the "Search:" field and find desired payer group to edit
6. Click here to remove all irrelevant payers and add relevant ones.
7. Click "Edit"
