By default, all outgoing emails from the Dazos platform are sent from [email protected]. If you would like emails to be sent from your own domain (e.g., [email protected]), you can request a custom domain email setup. This process requires a few DNS record changes on your end, which our team will guide you through.

To allow Dazos to send emails on behalf of your domain while maintaining full deliverability and security, we configure the following DNS records on your domain:

Reach out to the Dazos support team and submit a ticket requesting a custom sender domain setup. Please include the domain you would like to send emails from (e.g., yourpractice.com).

Once your ticket is received, our team will generate the required DNS record values specific to your domain and provide you with:

Log in to your domain registrar or DNS provider (e.g., GoDaddy, Cloudflare, Namecheap) and add the three records provided by Dazos. If you need assistance with this step, your IT team or domain registrar's support can help.

Note: DNS changes can take anywhere from a few minutes to 48 hours to propagate fully.

Once you have added all three records, reply to your support ticket to let us know the changes have been made. Please do not skip this step — our team will not begin verification until you confirm.

Our team will test your DNS configuration to confirm all records are resolving correctly. Once everything checks out, we will finalize the setup on our end.

You will receive a confirmation via your support ticket once your custom sender domain is fully active. From that point forward, outgoing emails from the Dazos platform will be sent from your domain.

If you have any questions during this process, reply to your open support ticket and our team will assist you. You can also reach out through the Dazos Help Center chat.