Overview
The left-hand navigation menu in iCampaign has been reorganized into clear, easy-to-scan groups. Related tools are now gathered under a small set of headings — Email & SMS, Social Media, Automation, and Settings — so you can find what you need faster. Nothing was removed: every screen you used before is still here, just grouped in a more predictable place.
Contents
Before You Start
The New Menu at a Glance
Email & SMS
Social Media
Automation
Settings
Finding the Page You're On
Frequently Asked Questions
1. Before You Start
You will need: an active iCampaign account and permission to sign in to your workspace.
Access requirements: the menu shows each person only the areas they are allowed to use. Administrator-only areas — such as Settings, Manage Users, Manage Roles, and Platform Connector — appear only for users with the Admin or Super Admin role. If you don't see one of these, your account does not have access to it.
⚠️ Note: If a group or item you expect is missing, contact your workspace administrator (or Dazos support) to confirm your role and permissions.
2. The New Menu at a Glance
The sidebar now opens with these top-level entries, top to bottom:
Menu group | What you'll find there |
Dashboard | Your home overview — usage, active campaigns, and recent activity. |
Email & SMS | Everything for reaching your audience: Campaigns, Subscribers, Events, Templates, and Messages. |
Social Media | Posts, Comments & Replies, and Platform Connector. |
Automation | Drip Campaigns and Workflows. |
Settings | Company setup, domains, users, roles, delivery settings, and logs. |
Calendar | Your scheduling calendar. |
CRM | Opens your connected CRM in a new tab. |
A group with a small arrow (⟨) on the right contains more items. Click the group name to open it; click again to close it.
💡 Tip: Only one section needs to be open at a time. Opening a group automatically keeps your view tidy, and the page you're currently on stays highlighted so you never lose your place.
3. Email & SMS
Click Email & SMS to expand it. Inside you'll find your core outreach tools, and a further Messages group that opens into three views.
Item | What it's for |
Campaigns | Create and manage your email and SMS campaigns. |
Subscribers | View and manage the people in your audience. |
Events | Track engagement events. |
Templates | Build and reuse message templates. |
Messages | Opens into Conversations, Email, and SMS (see below). |
Under Messages:
Item | What it's for |
Conversations | Two-way message threads with your contacts. |
Your sent email messages. | |
SMS | Your sent text messages. |
4. Social Media
Click Social Media to expand it.
Item | What it's for |
Posts | Create and manage your social posts. |
Comments & Replies | Review and respond to comments and replies. |
Platform Connector | Connect and manage your social platform accounts. (Admin / Super Admin only.) |
💡 Tip: "Platform Connector" is the same tool previously labeled "Platforms" — only the name changed. Anything you set up there is unchanged.
5. Automation
Click Automation to expand it.
Item | What it's for |
Drip Campaigns | Build automated, scheduled campaign sequences. |
Workflows | Design multi-step automation workflows. |
6. Settings
Click Settings to expand it. Configuration tools are now grouped here, with two of them opening into their own sub-groups.
Item | What it's for |
Company | Your company/workspace profile settings. |
Domains | Opens into your domain settings (Sending Domains). |
Workspaces | Switch between and manage workspaces. |
Theme | Customize the look of your workspace. |
Manage Users | Add and manage user accounts. (Admin / Super Admin only.) |
Manage Roles | Define roles and permissions. (Admin / Super Admin only.) |
Email & SMS | Delivery and compliance settings (see below). |
Dazos Logger | The combined activity log viewer. |
Logs | System logs. |
Content Seeder | Content setup tool for eligible workspaces. |
Under Settings → Email & SMS:
Item | What it's for |
TrustHub | Manage messaging compliance and registration. |
Email Services | Configure your email sending services. |
Validate Subscribers | Validate subscriber contact details. |
Import History | Review your past subscriber imports. |
⚠️ Important: Some Settings items are restricted by role. Email Services, Validate Subscribers, and Logs are available to Super Admins only, and several others require the Admin role. If an item isn't listed for you, your account doesn't have access to it.
7. Finding the Page You're On
You never have to remember where a screen lives. When you open any page, the menu automatically:
highlights the item for the page you're viewing, and
opens the groups that contain it — including nested groups.
For example, opening a conversation highlights Conversations and opens both Messages and Email & SMS above it. Opening TrustHub highlights TrustHub and opens both the Settings → Email & SMS group and Settings.
8. Frequently Asked Questions
Q: Did any of my screens or features go away?
No. Everything you used before is still available — it has only been regrouped under a clearer heading. Your links, bookmarks, and saved pages continue to work.
Q: Why don't I see some of the groups or items shown here?
The menu only displays what your role allows. Administrator-only areas (like Settings, Manage Users, or Platform Connector) won't appear for standard users. Ask your workspace administrator if you need access.
Q: Where did "Platforms" go?
It's now called Platform Connector, under Social Media. Only the name changed.
Q: Some items are grouped two levels deep now — is that normal?
Yes. A few areas open into a sub-group (for example, Email & SMS → Messages, or Settings → Email & SMS). Just click the group to open the next level.
Q: How do I collapse a group I opened?
Click the group's name again to close it. The section for your current page stays open automatically.
Need Help?
If you run into issues:
Confirm you're signed in to the correct workspace (use the workspace selector at the top of the page).
Check with your workspace administrator that your role includes access to the area you're looking for.
Contact Dazos support with a description of what you expected to see, and reference ICD-1429.