Overview
When our support team provides Knowledge Base article links via email or chat, you need to be logged into your Dazos CRM to access them successfully.
Before You Begin
Make sure you have your Dazos CRM login credentials ready.
Steps
Log into your Dazos CRM
Open your web browser and log into your Dazos CRM account using your username and password.Keep your CRM session active
Make sure you remain logged in and don't close the browser tab with your CRM.Click the Knowledge Base link
Now click on the Knowledge Base article link provided by our support team in your email or chat conversation.
Expected Result
The Knowledge Base article should open successfully, allowing you to view the instructions, videos, or other content.
Troubleshooting
If the link still doesn't work after logging into the CRM:
Try refreshing your CRM page first, then click the link again
Clear your browser cache and cookies, then log back into the CRM
Contact our support team for assistance
Related Resources
If you continue to have trouble accessing Knowledge Base articles, please contact our support team and mention that you've followed these steps.