Symptom
You submit a test inquiry through a webform integrated with Dazos (e.g., a WordPress form), but:
No lead record is created in Dazos CRM.
Workflows triggered on lead creation (such as automated emails) do not fire.
There are no visible error messages — the form submission appears to succeed silently.
Cause
The assigned_user_id field — which tells Dazos which user or group a new lead should be assigned to — is missing from the webform configuration.
This field is required for lead data to be saved in Dazos. If Dazos does not receive assignment information with the form submission, the lead will not be created. The failure is silent: the form may appear to submit successfully, but no record is stored.
Solution
Add the assigned_user_id field to your webform configuration with a static value representing the user or group that new leads should be assigned to.
Identify the numeric user ID of the user or group that should receive new leads from the webform. If you are unsure of this value, contact your Dazos administrator or Dazos Support.
In your webform configuration (e.g., your WordPress form plugin settings or the Dazos Webforms integration settings), add a new hidden field with the following details:
Field Name:
assigned_user_idField Type: Hidden (static value, not user-facing)
Value: The numeric user ID of the intended assignee (e.g.,
9992)
Save your webform configuration.
Submit a test inquiry through the webform.
Log in to Dazos CRM and confirm a new lead record has been created and assigned to the correct user or group.
⚠️ Important: The value for assigned_user_id must be a numeric user ID, not a name or email address. Using an incorrect or non-numeric value will prevent leads from saving.
Verification / Expected Result
After adding the assigned_user_id field with a valid static value, test form submissions should create lead records in Dazos and assign them to the specified user or group. Any workflows configured to trigger on lead creation (such as welcome emails) should also fire as expected.
Escalation
Contact Dazos Support if:
You are unsure which numeric user ID to use for the
assigned_user_idfield.Leads are still not being created after adding the field with a valid static value.
You need help reviewing your webform integration configuration in Dazos.
💡 Tip: When contacting support, include your CRM instance URL, the form URL, and a description of the field configuration you have already tried. This helps the team diagnose the issue faster.
Related Resources
How to Troubleshoot Workflows Not Triggering Due to Missing Field References
Arrange Submit New Lead Fields Page Not Visible (CRM)