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Product FAQ: How Dazos IQ Calculates and Digests Data from Your Billing Platform (CRM)

This FAQ explains how Dazos IQ ingests, scrubs, and processes billing platform data to ensure accurate and reliable reporting at both the claim and charge levels.

Updated over 3 months ago

Q: How does Dazos IQ bring data in from my billing platform?

A:

  • Dazos IQ ingests raw export files (charges, claims, and payments) directly from your billing platform.

  • These files often contain data bundled at the claim level, with duplicates and mixed transaction types included.


Q: What does Dazos IQ do to clean and scrub the data?

A:

  • Removes duplicate rows (commonly found in payment exports).

  • Identifies and separates transaction types, including:

    • Payments – actual dollars received.

    • Adjustments – e.g., contractual write-offs.

    • Deductibles/Coinsurance – patient responsibility amounts.

  • Ensures only true payments flow into revenue reporting.


Q: How does Dazos IQ map payments correctly?

A:

  • Payments are mapped at the charge level (not just the claim level).

  • Additional fields in your billing data are leveraged to split and tie payments to the correct charges.

  • This creates more detailed and accurate reporting that reconciles consistently across systems.


Q: Why might my reports look different depending on the view?

A:
It depends on which accounting basis you are using in IQ:

  • Accrual Basis – Uses Date of Service and claim data.

  • Cash Basis – Uses Claim Submission Date and Payment Received Date.


Q: Why is scrubbing and manipulation necessary?

A:
Without this process:

  • Duplicate payments may inflate totals.

  • Adjustments or patient responsibility rows could be misclassified as payments.

  • Reporting may not reconcile with what you see in your billing system.

Dazos IQ ensures your reports are clean, accurate, and consistent.


Pro Tips / Extra Help

  • Always confirm whether you’re viewing data in cash basis or accrual basis when comparing reports.

  • If discrepancies persist, reach out to Dazos Support for help analyzing your billing export configuration.

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