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How to Designate Scholarship Patients in the CRM (CRM)

Learn how to mark a patient as a scholarship patient in the CRM to exclude them from dashboard reports. This designation affects how patients appear in your reporting and analytics.​


Before You Begin

Ensure you have access to edit Intake Opportunities in your CRM system.

Steps

  1. Navigate to the patient's Intake Opportunity
    Open the specific patient record you want to designate as a scholarship patient.

  2. Locate the Payment Method field
    Find the Payment Method field within the Intake Opportunity details.

  3. Set the Payment Method appropriately
    Select the scholarship option from the Payment Method dropdown to designate this patient as a scholarship patient.

  4. Save your changes
    Ensure the changes are saved to the patient record.

Verification / Expected Result

Once marked as a scholarship patient through the Payment Method field, this patient will be excluded from dashboard reports when the "exclude scholarships" option is enabled on the dashboard.


💡 Important Note

The scholarship designation is controlled by the Payment Method field on the Intake Opportunity, not through dashboard settings. The dashboard settings only control whether scholarship patients are included or excluded from reports.

Related Resources

For questions about dashboard reporting options or other CRM functionality, contact support for additional assistance.

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