Symptom/Error
A picklist field is set as a global picklist, but shows nothing selected under the Global Picklist dropdown. The field appears locked and cannot be edited or updated with new values.
Cause
This occurs when a field has the global picklist setting enabled, but no actual global picklist is selected. This creates an inconsistent state where the field thinks it should use global values, but has none to reference.
Solution
Follow these steps to fix the uneditable global picklist field:
Navigate to the field settings:
Go to Settings → CRM Settings → Module Management → Module Layouts & Fields
Select the module containing the problematic field
Locate the affected field:
Find the field that cannot be edited (e.g., Admitted Status)
Verify that it shows as a global picklist but has nothing selected under Global Picklist
Uncheck the global picklist setting:
Click to edit the field
Uncheck the "Global Picklist" checkbox
Save the field
Verify the field is now editable:
The field should now be available for editing
You can add new picklist values as needed
Important Considerations
⚠️ For EMR-Integrated Fields: Fields like Admitted Status that are updated by EMR integration require special attention. Any changes to these fields need proper mapping and configuration in the EMR settings to ensure data consistency.
💡 Best Practice: Before making changes to status fields, consider the impact on reporting and data tracking. Removing or changing values may affect your ability to track patient outcomes properly.
Expected Result
The field is no longer locked and can be edited
New picklist values can be added to the field
The field functions as a regular (non-global) picklist
Escalation
Contact Dazos Support if:
The field remains uneditable after unchecking the global picklist setting
You need assistance with EMR integration mapping
You're unsure about the impact of changing status field values
Related Resources
How to Map Picklist Values in Dazos CRM
How to Hide and Reactivate Fields
Module Layouts & Fields Documentation