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How to Set Up API Access to Dazos (CRM)

This guide walks you through the process of establishing API access to your Dazos CRM instance. After completing these steps, you'll have the credentials and documentation needed to build integrations with the Dazos API.

Before You Begin

Ensure you have:

  • Administrative access to your Dazos CRM instance

  • A designated user account for API access (or available user seats)

  • Permission to create or modify user accounts in your organization

Steps

Step 1: Ensure You Have a Designated API User

You'll need a dedicated Dazos user account for API access. This user will serve as the authentication point for your API connections.

If your organization is at capacity for user seats, you may need to either replace an existing user or purchase an additional seat before proceeding.

Step 2: Retrieve the User's API Access Key

Navigate to Settings → User & Access Management → Manage Users in your Dazos CRM.

Navigate to User Management


Select the designated API user from the list to open their profile.

Select user from list


Locate the Access Key field in the user's profile. Copy this alphanumeric string for use in your API configuration.

Locate Access Key field


Step 3: Access the API Documentation

Click the question mark (?) icon in the top-right navigation of your CRM.


From the help menu, you can access:

  • CRM APIs (Swagger) - Interactive API documentation and testing interface

  • API / Developer Manual PDF - Comprehensive documentation including base URL structure

Step 4: Gather Your Connection Requirements

For a complete API setup, you'll need these three components:

  • API Base URL and endpoint structure - Found in the Developer Manual PDF

  • User credentials - The designated user's login (username/password) plus their Access Key

  • Documentation access - Swagger interface and Developer Manual for implementation guidance

Verification / Expected Result

After completing these steps, you should have:

  • A designated user account with API access

  • The user's unique API Access Key

  • Access to both Swagger documentation and the Developer Manual

  • All necessary information to establish your API connection

Troubleshooting / Common Errors

Access Key field is blank: Click "Edit" and then "Save" on the user profile to generate a new key.

Can't access User Management: You need administrative permissions to view and manage user accounts.

At capacity for user seats: Contact your organization's admin to determine whether to replace an existing user or purchase additional seats.

Related Resources

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