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How to Find Your API Access Key and Swagger Documentation in Dazos (CRM)

Overview

This guide explains how admin users — including third-party agencies or integration partners — can locate their API Access Key and access Swagger (API) documentation within Dazos CRM. Both are available directly from within the CRM interface once the correct user setup is in place.

Before You Begin

  • Admin access is required. Your user account must be set up as an admin user within the Dazos instance you want to connect to. If you are a third-party agency or integration partner, the account owner must create a user for you and grant admin permissions before you can access API credentials.

  • If you have not yet been set up as a user in the instance, contact the account's Dazos administrator to complete that step first.

⚠️ Note: Each user has only one unique API Access Key. Treat it with the same level of security as a password — never share it in public forums or unencrypted emails.

Step 1: Log In to Your Dazos CRM Instance

Log in using the admin credentials provided to you for the relevant Dazos instance.

Step 2: Navigate to Settings

Click the Settings (gear icon) in the left-hand navigation bar.

Settings icon in the left-hand navigation bar

Step 3: Go to User Management

Within Settings, navigate to the User & Access Management section and click Manage Users.

User Management option in Settings

Step 4: Select Your User Profile

Find your user account in the list and click your User Name to open your profile.

Step 5: Locate Your API Access Key

Scroll down to the User Advanced Options section at the bottom of your profile page. Your unique Access Key will be displayed there as an alphanumeric string.

Copy the key to your clipboard for use in your API integration or reporting tool.

Access Key field in User Advanced Options

Step 6: Access Swagger Documentation

Click the question mark (?) icon in the top-right corner of the CRM navigation bar to open the support resources menu.

Question mark icon in the top-right navigation bar

From this menu, you can access:

  • CRM APIs (Swagger) — Interactive API documentation with endpoints and testing capabilities

  • API / Developer Manual PDF — Comprehensive developer documentation including base URL structure

Verification / Expected Result

You have successfully completed setup when you can:

  • See a long alphanumeric string in the Access Key field of your user profile — this key is immediately active

  • Open the CRM APIs (Swagger) interface and API / Developer Manual PDF from the question mark menu

Troubleshooting / Common Errors

  • Access Key field is blank: Click Edit and then Save on your user profile. This will prompt the system to generate a new unique key.

  • Cannot see User Advanced Options: Your account may not have sufficient administrative privileges. Contact the instance administrator to verify your permissions.

  • API option not visible anywhere: Confirm with the Dazos instance administrator that your account has been created and admin access has been enabled for your user.

  • Invalid Key Error in your integration: Ensure there are no accidental spaces at the beginning or end of the key when you copied it.

💡 Tip: If you are a third-party partner who needs API access to a client's Dazos instance, the client must first create a user account for you within their instance and enable admin access. Once that is done, you can follow the steps above to retrieve your credentials.

Related Resources

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