Symptom
You've added new values to a picklist (such as 'Unqualified Reason'), but these values don't show up when you try to select them in forms or records, despite being visible in the picklist configuration.
Cause
This issue is typically caused by picklist dependencies. When picklists have parent-child relationships, new values need to be manually mapped to the parent field before they become available for selection.
Solution
Contact Dazos Support to update the picklist dependency mapping for your new values
Once Support confirms the mapping has been updated, refresh your browser completely
Clear your browser cache if the values still don't appear after refreshing
Verify the new values are now visible in your picklist dropdown
When to Contact Support
If you've added new picklist values and they're not appearing after a browser refresh, contact Dazos Support. This issue requires administrative access to update the dependency mappings between parent and child picklist fields.
Related Resources
For questions about picklist configuration or other field management issues, reach out to the Dazos Support team through your usual support channels.