Before You Begin
Ensure you have:
Administrative access to your IQ instance
The LightningStep API key provided by LightningStep (this will be your Access ID)
The Location URL for your LightningStep instance
Steps
1. Navigate to EMR Settings in IQ
Log into your IQ instance and go to Administration → EMR Settings → LightningStep
2. Access Connection Settings
In the LightningStep configuration section, locate the Connection Settings area.
3. Enter the Access ID
In the Access ID field, enter the LightningStep API key that was provided to you by LightningStep. This API key serves as your authentication token for the integration.
4. Enter the Location URL
In the Location URL field, enter your LightningStep instance URL.
5. Save the Configuration
Click Edit to save the Access ID and complete the connection setup.
Verification / Expected Result
Once saved, the Access ID will be masked in the IQ interface for security purposes. The integration should now be configured to authenticate with LightningStep using the provided API key.
Troubleshooting / Common Errors
Missing Access ID: If you don't have the LightningStep API key, contact LightningStep support to request one for your account.
Connection failures: Verify that the API key was entered correctly and that it's still valid in your LightningStep account.
Masked field concerns: The Access ID being masked after entry is normal security behavior—this doesn't indicate a problem with the setup.
💡 Important Notes
The Access ID is not generated inside IQ—it must come from LightningStep
This API key is used as the Bearer token for authentication between IQ and LightningStep
Contact LightningStep directly if you need to obtain or regenerate your API key
Related Resources
Lightning Step Integration Reactivation (CRM)
Lightning Step EMR Field Mapping for Bedboards and Patient Data Sync (CRM)