Common Issue with WordPress Date Fields
WordPress form date fields (such as Date of Referral and Date of Birth) may not map correctly to Dazos when the date field is configured as separate month/day/year components rather than a single date input. WP Forms may send date fields in a format that Dazos cannot process properly.
Steps to Resolve Date Field Mapping Issues
Step 1: Access Your WordPress Admin Dashboard
Log into your WordPress site with administrator credentials
Step 2: Navigate to WP Forms
Go to WP Forms and select your referral form that contains the problematic date fields
Step 3: Review Date Field Configuration
Click "Edit" on your form and examine your date fields (Date of Referral, Date of Birth, etc.)
Check if the date fields are split into separate month/day/year components
Verify if date fields are configured as single date inputs
Step 4: Reconfigure Date Fields
If date fields are split into components, reconfigure them as single date input fields
Ensure date fields are set to send data in a format compatible with Dazos
Step 5: Test the Connection
Submit a test form entry with complete date information to verify all date fields are now transferring to Dazos correctly
Alternative Solutions
If reconfiguring the date fields doesn't resolve the issue:
Contact WP Forms Support: Work with WP Forms support to adjust the date field format to ensure compatibility with Dazos
Use Text Input Workaround: As a temporary solution, convert problematic date fields to text input fields while working on a permanent fix
HTML Form Alternative: Consider using HTML forms as an alternative method to pass date data to Dazos
Expected Result
After completing these steps, new form submissions should transfer all date field data correctly to Dazos. You should see complete date information (Date of Referral, Date of Birth, etc.) populate accurately in your Dazos leads module.
Troubleshooting Common Issues
Date fields still not syncing after reconfiguration:
Verify that WP Forms is sending date data in a single field format, not split components
Check with WP Forms support for date field format compatibility
Partial date data transfer:
Ensure all date fields are configured consistently as single date inputs
Test each date field individually to identify which specific fields are problematic
Text input workaround shows odd characters:
This may indicate formatting issues with how WP Forms sends date data
Work with WP Forms support to resolve the underlying date format issue
When to Contact Dazos Support
If you've completed these troubleshooting steps and date fields are still not mapping correctly, please contact Dazos Support with:
Your WordPress form URL
Examples of date fields that aren't mapping correctly
Screenshots of your WP Forms date field configuration
A recent test submission showing the mapping issue
⚠️ Note: Dazos Support can help review your webhook configuration and Dazos field mappings, but WordPress and WP Forms troubleshooting may require assistance from your web developer or WP Forms support.
Related Resources
How to Create and Embed Dazos Webforms with Custom Tracking Fields
How to Map Webform Fields From CTM to Dazos
Understanding How Mandatory Fields Work for Webforms vs CRM Records