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How to Set Up API Access for Cross-Platform Reporting and Data Integration (CRM)

Before You Begin

Ensure you have:

  • Valid user credentials from your Dazos administrator

  • Admin access to configure API connections

  • Understanding of your data integration requirements

  • Knowledge of your data warehouse platform (if applicable)

API Access Setup

To connect to the Dazos API for cross-platform reporting, you'll need to configure the proper endpoint and authentication.

API Endpoint Structure:


Your API endpoint follows this pattern: https://[instance].dazoshealth.com/crm/restapi.php


Replace [instance] with your organization's specific instance name (e.g., https://terrabh.dazoshealth.com/crm/restapi.php).


Authentication Requirements:

  • You must have valid, active user credentials provided by your Dazos administrator

  • Contact your organization's Dazos administrator to obtain appropriate API permissions

  • Standard user login credentials are used for API authentication

Accessing API Documentation

Once you have valid credentials, you can access the complete API documentation and Swagger details:

  1. Log into your Dazos CRM instance

  2. Navigate to the Help icon in the top-right corner

  3. Select "CRM APIs" from the menu

  4. Access your API key and detailed endpoint documentation

API Limitations and Best Practices

Record Limit: The API has a 100 record limit per call. For larger datasets, you'll need to implement pagination to retrieve all records.

Pagination Implementation:

  • Use offset parameters to retrieve records in batches

  • Loop through API calls until all records are retrieved

  • Plan your data extraction accordingly for large datasets

Data Warehouse Integration Options

For enterprise-level data integration, Dazos offers plug-and-play data warehouse integrations that require no custom development.

Available Integrations:

  • Snowflake: Production ready and available now

  • Databricks: Currently in development

  • Microsoft Fabric (Power BI): Currently in development

How Data Warehouse Integration Works:

  1. Enter your data warehouse API credentials

  2. Choose which modules to sync (customize table names as needed)

  3. Select specific fields within each module to sync/exclude

  4. Rename fields in your data warehouse tables/columns if desired

  5. Set sync frequency (minimum interval: 1 hour)

⚠️ Note: Data warehouse integrations are plug-and-play solutions that don't require development work on your end.


Expected Result

After completing the setup, you should be able to:

  • Successfully authenticate with the Dazos API

  • Retrieve data from your Dazos instance

  • Build your cross-platform reporting system

  • Implement pagination for large datasets

  • Optionally integrate with supported data warehouse platforms

Troubleshooting Common Issues

Cannot connect to API endpoint:

  • Verify you're using the correct instance URL format

  • Ensure your user credentials are active and valid

  • Contact your Dazos administrator to confirm API permissions

Authentication failures:

  • Confirm credentials with your Dazos administrator

  • Verify the user account has appropriate system access

  • Test login through the standard CRM interface first

Missing API documentation:

  • Ensure you're logged into the correct Dazos instance

  • Look for the Help icon in the top-right corner of the CRM interface

  • Confirm your user account has sufficient permissions to view API documentation

Related Resources

For questions about API access setup or data warehouse integration configuration, contact Dazos Product Support.

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