Purpose
This guide helps resolve issues where Pre-Admission Assessment (PAA) data appears correctly mapped in Dazos but generates incomplete payloads when transferring to KIPU EMR, resulting in mostly empty fields in the patient's KIPU record.
Symptom/Error
You may experience the following symptoms:
PAA fields are correctly mapped in Dazos administration settings
Pre-admission assessments are fully completed by patients
Generated payload sent to KIPU is extremely short and missing most mapped questions
Patient evaluation forms in KIPU show mostly empty fields despite complete assessment data
Only a small subset of questions transfer successfully
Cause
This issue occurs due to a payload generation problem in the KIPU integration process. Despite correct field mapping configuration, the system fails to pull all assessment data into the transfer payload, resulting in incomplete data transmission to KIPU.
Solution
This is a system-level issue that requires technical intervention from Dazos Support. Follow these steps:
Document the issue: Note which specific PAA forms are affected and gather examples of incomplete transfers
Contact Dazos Support: Submit a support ticket with the following information:
Your instance URL
Specific Pre-screening ID numbers affected
Example patient records showing the incomplete transfer
Screenshots or links to both the completed Dazos assessment and the incomplete KIPU form
Provide test data: If possible, complete a test assessment that can be used for troubleshooting
Wait for technical resolution: The Dazos technical team will investigate the payload generation logic and implement a fix
Expected Resolution: After the technical fix is applied, most fields should transfer correctly. Some individual fields may require rebuilding for full compatibility.
Field Compatibility Notes
After the main issue is resolved, certain complex field types (such as multi-select medical condition fields) may still require individual rebuilding to ensure full compatibility between Dazos and KIPU field structures.
When to Contact Support
Contact Dazos Support immediately if:
Your PAA data is not transferring completely to KIPU despite correct mapping
Generated payloads appear unusually short compared to your assessment length
Previously working PAA integrations suddenly start showing incomplete data
You need specific fields rebuilt for compatibility after the main fix is applied
Related Resources
KIPU EMR Integration Documentation
Pre-Admission Assessment Mapping Guide
Patient Data Transfer Troubleshooting