Troubleshooting Quick Create Button Disappearance in Task/Event Settings
Symptom/Error
When attempting to modify Task or Event Quick Create settings in Module Layouts & Fields, the following occurs:
You try to uncheck the "Quick Create" option for the Due Date field
The Save, Cancel, and "Go to full form" buttons suddenly disappear
The form becomes unresponsive and unusable
You cannot save your changes or exit the configuration properly
Cause
This is a known UI bug that occurs when attempting to modify the Quick Create setting before adjusting the Mandatory setting. The system requires a specific sequence of actions to prevent this interface issue.
Solution
To successfully modify the Due Date field settings without encountering this bug, follow these steps in the correct order:
Navigate to CRM Settings → Module Management → Module Layouts & Fields
Select either Events or Tasks (repeat for both if needed)
Locate the Due Date field in your field list
First step: Uncheck the "Mandatory" option for the Due Date field
Click Save to apply this change
Second step: Now you can safely uncheck the "Quick Create" option
Click Save again to finalize your changes
⚠️ Important: You must uncheck "Mandatory" before attempting to uncheck "Quick Create". Attempting to uncheck "Quick Create" first will trigger the button disappearance bug.
Verification
After completing these steps:
The Due Date field should no longer be mandatory in your Tasks/Events
The Due Date field should no longer appear in Quick Create forms
All form buttons should remain visible and functional
You can create tasks/events without being required to enter a Due Date
Troubleshooting
If buttons have already disappeared:
Refresh your browser page to reset the form
Clear your browser cache if the issue persists
Follow the correct sequence outlined above
If the issue continues:
Try using a different browser
Contact Dazos Support with your instance URL and the specific module affected