Before You Begin
You must have administrative access to modify user profiles
The affected user's profile must be accessible in your Dazos instance
Steps
Navigate to the User's Profile
Access the user profile for the employee who is not receiving tag notifications.
Locate Notification Settings
Find the notification settings section within the user's profile configuration.
Configure Tag Email Notifications
Update the user's notification preferences to ensure they are set to receive email notifications for:Personal tags
Group tags
Save Changes
Apply and save the updated notification settings.
Verification / Expected Result
After updating the notification settings:
The user should begin receiving email notifications when tagged in future posts
Both personal and group tag notifications will be delivered to their email inbox
The changes take effect immediately for new tags
Troubleshooting / Common Issues
User Still Not Receiving Notifications: If the user continues to not receive tag notifications after updating their profile settings, verify that:
The email address in their profile is correct and active
Their email provider is not blocking emails from Dazos (check spam/junk folders)
The notification settings were properly saved
💡 Important Notes
Notification settings are configured individually for each user
Changes only affect future tag notifications, not previous ones
Both personal and group tag notifications must be enabled separately
Related Resources
For email delivery issues, see our email troubleshooting guides
Contact Dazos support if notification settings appear correct but emails are still not being received