Overview
If a user no longer wants to receive email notifications when they are tagged in a comment on a patient record, they can turn this off directly from their own profile using the System Email Notifications toggle. This setting is per-user and does not require admin configuration.
⚠️ Note: This setting is separate from Smart Notifications, which are configured by admins in Settings → CRM Settings → Module Management → Smart Notifications. If no Smart Notifications have been set up, this profile-level setting is the correct place to manage comment tag email alerts.
Before You Begin
The user must be able to log in to their own Dazos CRM account to make this change in their profile.
Admins may also be able to access a user's profile to make this change on their behalf — confirm with your admin if needed.
Steps
Log in to Dazos CRM as the user who wants to stop receiving comment tag notifications.
Navigate to the user's profile. Click on the user avatar or profile name, typically located in the top-right corner of the CRM interface.
Locate the System Email Notifications toggle within the profile settings.
Turn off the System Email Notifications toggle. When this toggle is disabled, the user will no longer receive email alerts when they are tagged in comment threads.
Save the changes to apply the updated notification preference.
Verification / Expected Result
After turning off the System Email Notifications toggle, the user will no longer receive email alerts when tagged in comment threads on patient records. The change applies to future notifications — it does not affect any notifications already sent.
Troubleshooting / Common Errors
Can't find the System Email Notifications toggle: Make sure you are in the correct user profile settings area, not in Company Settings or CRM Settings. This toggle is specific to each user's individual profile.
Confused with Smart Notifications: Smart Notifications (found at Settings → CRM Settings → Module Management → Smart Notifications) are admin-configured rules for custom event-based alerts. The System Email Notifications toggle in the user profile controls the built-in comment tag email behavior and is a separate setting entirely.
User is still receiving notifications: Confirm that the toggle was saved successfully. If emails continue, contact Dazos support for further assistance.
💡 Tip: If you want a specific user to stop receiving tag notifications but still want to be able to tag them within the CRM for internal tracking purposes, disabling their System Email Notifications toggle is the right approach — they will still appear as tagged in the comment thread, but won't be emailed about it.
Related Resources
How to Configure Email Notifications for Tag Alerts in User Profile Settings (CRM)
How Do I Enable Admin Access For My Users? (CRM)
Contact Dazos Support if notification settings appear correct but emails are still being received