Skip to main content

How the Transactions Module Works: Manual vs Recurring Charges (CRM)

The Transactions module in Dazos manages all financial records directly associated with an account. It serves as the ledger for any financial activity, whether one-time or recurring charges and payments.

Types of Transactions

There are two main types of transactions in the module:

Single Charges

  • One-time transactions manually added by users

  • Standalone entries that do not repeat

  • Created when a user needs to record a specific charge or payment

Recurring Charges

  • Automated transactions that are generated on a scheduled basis

  • Can be set to repeat weekly, monthly, or other intervals

  • The first transaction in the series is always manually initiated by a user

How Charges Are Created

When a user adds a charge to an account, they select one of two options:

  1. Single Charge: Creates a one-time transaction entry

  2. Recurring Charge: Sets up automation to generate transactions on a scheduled basis

The initial transaction in any recurring series is always user-initiated. The user chooses whether the charge should be standalone or the start of a recurring cycle.

Why Recurring Transactions Stop Generating

If recurring transactions are no longer being created automatically, this typically occurs due to:

  • The recurring schedule has reached its specified end date

  • The automation toggle wasn't enabled for recent charges on the account

  • Changes in account status that paused the automation

Tips & Notes

💡 Tip: All transactions, even those in a recurring series, originate from a user action. The system never creates charges without initial user setup.

⚠️ Note: If you need to identify who created a specific recurring transaction, check the transaction details to see which user set up the original charge that started the series.

Related Resources

For assistance with specific transaction issues or to modify recurring charges, contact Dazos Support.

Did this answer your question?