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How the Transactions Module Works: Manual vs Recurring Charges (CRM)

The Transactions module in Dazos manages all financial records directly associated with an account. It serves as the ledger for any financial activity, whether one-time or recurring charges and payments.

Types of Transactions

There are two main types of transactions in the module:
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Single Charges

  • One-time transactions manually added by users

  • Standalone entries that do not repeat

  • Created when a user needs to record a specific charge or payment

Recurring Charges

  • Automated transactions that are generated on a scheduled basis

  • Can be set to repeat weekly, monthly, or other intervals

  • The first transaction in the series is always manually initiated by a user

How Charges Are Created

When a user adds a charge to an account, they select one of two options:

  1. Single Charge: Creates a one-time transaction entry

  2. Recurring Charge: Sets up automation to generate transactions on a scheduled basis

The initial transaction in any recurring series is always user-initiated. The user chooses whether the charge should be standalone or the start of a recurring cycle.
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Why Recurring Transactions Stop Generating

If recurring transactions are no longer being created automatically, this typically occurs due to:

  • The recurring schedule has reached its specified end date

  • The automation toggle wasn't enabled for recent charges on the account

  • Changes in account status that paused the automation

Tips & Notes

πŸ’‘ Tip: All transactions, even those in a recurring series, originate from a user action. The system never creates charges without initial user setup.
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⚠️ Note: If you need to identify who created a specific recurring transaction, check the transaction details to see which user set up the original charge that started the series.
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Related Resources

For assistance with specific transaction issues or to modify recurring charges, contact Dazos Support.

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