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How to Add Custom Payer Codes for Insurance Tagging (CRM)

You can add custom payer codes to your insurance options for tagging purposes without needing iVerify integration or instant VOB functionality. This allows you to categorize patients by insurance type even when electronic verification isn't available.

Before You Begin

  • Ensure you have administrative access to modify system settings

  • Consider contacting Support for assistance to prevent accidental modifications to existing payer codes

Steps

  1. Navigate to the Payer Code Picklist in your system settings
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  2. Add your custom payer codes directly to the list

  3. Save your changes

Expected Result

Your new custom payer codes will appear in the insurance options and can be used for patient tagging and categorization purposes.
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Best Practices

πŸ’‘ Tip: We recommend contacting Support to assist with adding payer codes to ensure nothing gets accidentally deleted or modified during the process.
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Important Notes

⚠️ Note: Custom payer codes added this way are for tagging purposes only and will not provide instant VOB (Verification of Benefits) functionality unless properly integrated through the clearing house.
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Related Resources

  • Contact Support for assistance with payer code management

  • Learn more about iVerify integration for instant VOB functionality

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