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Percent Field Types Cannot Be Used in Chart Calculations (CRM)

Overview Percent field types in Dazos CRM cannot be used in chart calculations and do not appear in GroupBy dropdowns. This affects how you can analyze percentage-based data like closing probabilities in CRM Reports.

When This Limitation Applies

This limitation affects you when trying to:

  • Group opportunities by rep and show closing probability percentages in charts

  • Use Percent fields in chart calculations (Average, Sum, etc.)

  • Include Percent fields in GroupBy dropdowns for chart configuration

  • Create summary charts that analyze percentage-based metrics

Field Types Supported in Chart Calculations

Field Type

Supported in Calculations

Supported in GroupBy

Integer

✅ Yes

❌ No

Decimal

✅ Yes

❌ No

Percent

❌ No

❌ No

Text

❌ No

✅ Yes

Picklist

❌ No

✅ Yes

GroupBy Dropdown Limitations

Numeric fields, including both Integer and Percent types, do not appear in GroupBy dropdowns because:

  • GroupBy is designed for categorical or date-based fields

  • Numeric fields are intended for mathematical calculations, not grouping

  • The system expects GroupBy fields to create distinct categories for data organization

Alternative Approaches

Option 1 — Convert Percent to Integer Field

If the percentage field is not integrated with external systems:

  • Change the field type from Percent to Integer

  • Store percentage values as whole numbers (e.g., 75 instead of 0.75)

  • Use this field in chart calculations

Option 2 — Use Categorical Grouping

Structure your chart with:

  • GroupBy: Assign to Rep or another categorical field

  • Calculations: Use Integer fields related to probabilities

  • Filter: Apply date ranges or other criteria to focus the data


Tips & Notes

⚠️ Warning: Changing field types after creation may affect existing data and integrations.


💡 Tip: Before modifying field types, verify the field is not connected to EMR systems or other integrations that expect specific data formats.


Best Practice: When planning chart reports, identify your calculation needs early and choose Integer or Decimal field types for any numeric data you'll want to analyze mathematically.


Related Resources

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