1. What Was Fixed
Two visual issues in PDF exports have been corrected:
Issue | Before | After |
Plain-text large fields | Rendered in a small, cramped column at reduced font size | Rendered full-width with the correct font size and line breaks preserved |
VOB PDF page frame | Content clipped inside a bordered box with a fixed margin, cutting off text near page edges | Content fills the full page width — no border clipping |
Tip: These corrections are automatic. You do not need to change any settings or regenerate reports — simply export a PDF and the improved layout applies.
2. Affected PDF Export Types
Module / Export | What Changed |
All modules (standard PDF export) | Plain-text multi-line fields now display at full width with correct font size and preserved line breaks |
VOB records (PDF view) | Page border and fixed margin removed; content uses the full printable area |
Instant VOB records (PDF view) | Same page-frame correction as VOB records |
All other field types and PDF layouts are unchanged.
3. Generating a PDF Export
The process for exporting a PDF is the same as before:
1. Open any record or navigate to the PDF export option for the relevant module. 2. Click the Export PDF or Print PDF button (label varies by module).
3. The PDF downloads or opens in a new tab with the corrected layout.
No new steps, settings, or permissions are needed.
4. Frequently Asked Questions
Q: Do I need to do anything to get the corrected PDF layout? No. The improvement is applied automatically to all new PDF exports once the update is deployed.
Q: Will previously generated PDFs be updated? No. PDFs that were already downloaded or saved before this update will keep their original layout. Only newly generated PDFs benefit from the fix.
Q: Which fields are affected by the plain-text layout fix? The fix applies to plain-text multi-line fields (long description or notes fields that allow free-form text entry). Standard single-line text, picklist, currency, and date fields are not affected.
Q: The PDF still looks clipped or the font is still small for a specific field. What should I do? Try regenerating the PDF after the update has been deployed. If the issue persists on a specific module or field, contact Dazos support with the module name, field name, and a sample record reference, along with ticket CRM-3052.
Q: Are printed views (not PDF) affected? No. This fix applies specifically to PDF exports. On-screen views are not changed.
Need Help?
If you run into issues with PDF exports after this update:
1. Confirm the update has been deployed on your instance.
2. Regenerate the PDF for the affected record.
3. Contact Dazos support with the module name and reference CRM-3052.