Before You Begin
You'll need to contact Dazos support to restore the integration, as this requires administrative access to your instance settings.
Steps to Resolve Missing KIPU Integration Button
Identify the Issue: Check your patient records for the missing "Create patient in KIPU" button
Contact Support: Reach out to Dazos support through your Intercom chat or email
Provide Details: Inform support that the KIPU integration button is missing from patient records
Wait for Resolution: Support will reconnect the KIPU integration and restore the button functionality
Verify Restoration: Once notified by support, refresh your browser and check that the button is visible again
What Support Will Do
When you report this issue, the support team will:
Investigate and reconnect the KIPU integration connection
Test the sync to ensure proper communication between systems
Check and recreate any missing webhooks to ensure data flows correctly
Verify that the "Create patient in KIPU" button is functional
Verification
After support completes the reconnection:
The "Create patient in KIPU" button should be visible on patient records
The button should be functional for creating patients in KIPU
Data synchronization between Dazos and KIPU should work properly
⚠️ Important Notes
This issue requires support intervention and cannot be self-resolved
Missing webhooks may also need to be recreated to ensure proper data flow
Always refresh your browser after support confirms the fix is complete