Symptom/Error
When pushing clients to KIPU EMR, you receive error messages in Dazos indicating the push failed. This can be alarming, especially when you need to transfer patients urgently.
Cause
This is a known display issue where Dazos shows false error messages even though the data push is actually working perfectly in the background. The error message is misleading - it does not indicate an actual failure of the data transfer functionality.
Solution
When you see error messages during patient pushes to KIPU, follow these steps to verify the data transferred successfully:
Log in to your KIPU EMR instance
Access your KIPU system using your normal credentials.Navigate to the "Incoming" queue tab
Look for the "Incoming" queue section in your KIPU interface.Check for your patient records
You should find that your clients have safely landed in the Incoming queue, despite the error message displayed in Dazos.
Continue your normal workflow
Once you've confirmed the patients are in KIPU's Incoming queue, you can proceed with your standard admission process.
Expected Result
The patient data will be present in your KIPU Incoming queue even though Dazos displayed an error message. This confirms that the integration is working correctly and only the error display needs to be fixed.
⚠️ Note: This is a display-only issue that does not affect the actual data transfer functionality. Your patient information is being pushed successfully to KIPU.
Escalation
Contact Dazos Support if:
You cannot locate the "Incoming" queue in your KIPU EMR
Patient records are genuinely missing from KIPU after following these verification steps
You continue to experience actual data transfer failures (not just display errors)
💡 Development Note: The specialized development team has implemented a permanent solution to prevent the false error message from appearing.
Related Resources
KIPU EMR Integration Setup Guide
How to Map Insurance Payers Between Dazos and Kipu EMR
Product FAQ: Understanding the "Admitting to LOC" Field When Pushing Records to KIPU