Root Cause
This issue occurs when your report uses the wrong Primary Module. Reports that need to show event data must use Calendar as the Primary Module, not other modules like Referral Sources.
When a report uses Referral Sources (or other modules) as the primary module, it will only display activities that are directly linked to records in that module. Standalone events that aren't attached to a referral source record get filtered out completely.
Solution
Fix this by duplicating your report and changing the Primary Module to Calendar:
Navigate to your Reports section
Locate the problematic report (e.g., "Last Month Activities")
Open the report and click Duplicate
In the duplicated report, change the Primary Module from "Referral Sources" to "Calendar"
Keep your existing filters and column selections
Save and generate the updated report
Expected Result
After changing to Calendar as the Primary Module, your report should now show:
All events from all reps, including those previously missing
Both standalone events and events linked to referral sources
Complete activity data regardless of referral source attachment
When to Contact Support
Contact Dazos Support if:
Events are still missing after changing the Primary Module to Calendar
You need help rebuilding a complex report with the correct module structure
You're unsure which Primary Module to use for your specific reporting needs