How BestNotes Integration Behaves
When "Automatically send patient to EMR" is enabled in EMR Global Settings:
Every new intake opportunity creates a new record in BestNotes when pushed over
There is no automatic "readmit" option like in KIPU integration
Readmissions require manual linking to prevent duplicates
How to Handle Readmissions in BestNotes
For patients being readmitted to your facility:
Create a new chart under the existing patient file in BestNotes
Manually link the new intake opportunity in Dazos to the existing patient record in BestNotes
Do not rely on automatic sync for readmissions
Preventing Duplicate Patient Records
Patient Type | Recommended Action |
New patients | Automatic sync works correctly |
Readmissions | Always manually link to the existing patient record |
✅ Best Practice: Regularly check for potential duplicates in your BestNotes system to catch any that may have been created before this process was in place.
💡 Tip: Develop a workflow checklist for staff handling readmissions to ensure manual linking is completed consistently every time.
⚠️ Warning: If you're seeing duplicates for first-time patients, this may indicate a separate integration issue that should be investigated by Dazos Support.
Related Resources
If you continue to experience duplicate patient issues or need assistance with EMR integration settings, please contact support for further investigation.