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How to Fix Print Function Hanging on Resident List Pages (CRM)

Overview: This guide helps you resolve issues where the print function hangs or gets stuck on a loading screen when printing resident lists in Dazos.

Symptom / Error

When navigating to the full resident list and clicking the print button, the page stays on a loading screen and does not complete the print operation.


Cause

This issue occurs when the print button is clicked while the page is still loading or fetching records from the database. The print function requires the complete dataset to be loaded before it can process the print command.


Solution

  1. Navigate to your resident list or the list view you want to print.

  2. Wait for the page to completely finish loading all records. Confirm the page is fully loaded by checking that:

    • All records are visible in the list

    • No loading indicators are spinning

    • The page has stopped fetching additional data

  1. Once the entire dataset is visible and loading is complete, click the print button.

Verification / Expected Result

After waiting for the complete page load, the print function will process successfully and generate the printable version of your resident list without hanging.


βœ… Best Practice: Always ensure list views have fully loaded before using any bulk operations, including printing, exporting, or mass editing. This prevents system conflicts and ensures accurate data processing.


Escalation

Contact Dazos Support if:

  • The print function continues to hang even after waiting for a complete page load

  • The list view appears fully loaded but printing still fails

  • The issue occurs consistently across multiple list views

  • The loading process never completes or takes an unusually long time

Related Resources

  • How Do Agents Manage Records from a List View in Dazos CRM?

  • How to edit and rearrange columns within a list view

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