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KIPU Integration: Field Mapping Limitations for Referral Sources and Contacts (CRM)

Overview This article explains the current limitations when mapping Referral Sources and Referral Contacts to KIPU's Contacts section, and provides the recommended solution for clean data synchronization.

When This Applies

This information is relevant when you need to:

  • Map Referral Source fields from Dazos CRM to KIPU EMR

  • Sync Referral Contact information to KIPU's contacts section

  • Understand workflow limitations for the Related Contacts table

  • Avoid data conflicts during KIPU integration setup

Current Integration Limitations

Workflow Automation Limitation

Dazos currently lacks a workflow to automatically add records to the "Related Contacts" table in the CRM. Automatic replication of Referral Contacts as Related Contacts is not available.


Field Mapping Conflict

Mapping both Referral Sources and Referral Contacts to the same "Contacts" field in KIPU creates a data conflict. When too much data hits the same destination field, it results in:

  • Blank fields in KIPU

  • Data loss during synchronization

  • Inconsistent or incomplete contact information

Recommended Solution: Custom Field Creation

The best approach is to have KIPU create a dedicated custom field for this data mapping:

  • Custom Field Setup — KIPU creates a dedicated custom field in their system layout

  • Direct API Mapping — Dazos maps the Referral Source and Contact data directly to this custom field through the API

  • Clean Data Sync — ensures data syncs without conflicts or data loss


Tips & Notes

⚠️ Important: Contact your KIPU administrator to set up the custom field before configuring the mapping in Dazos.


💡 Best Practice: Always use dedicated custom fields for specific data types rather than mapping multiple data sources to the same destination field.


Implementation Tip: Coordinate between your Dazos team and KIPU support to ensure the custom field is correctly configured for API access before beginning the mapping setup.


Related Resources

  • KIPU EMR Integration with Dazos CRM (Bidirectional)

  • How to set up Field Mapping from Leads to other compatible modules

  • Understanding Webhook Limitations and Zapier Integration for Stage Change Automation

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