Where to Set Up Email Signatures in Dazos CRM
Email signatures for emails sent from Dazos CRM are configured in each individual user's User Preferences — not in Company Settings or Company Details. If you navigate to Company Settings, looking for a signature option, and it's not there, that is expected.
When to Use / Why It Matters
This applies whenever a user or CSM wants to add or update the email signature that appears on emails sent directly from the CRM (e.g., from the Send Email action on a record). Each user manages their own signature individually.
Steps to Set Up a CRM Email Signature
Log in to Dazos CRM as the user who needs the signature.
Click on the user's profile/avatar in the top-right corner.
Go to User Preferences.
Locate the Email Signature field and enter or paste the desired signature.
Click Save.
Changing the "From" Email Address ([email protected])
By default, emails sent from the CRM appear to come from [email protected]. To change this so emails come from the customer's own domain, they need to configure their Outgoing Server (SMTP) settings:
Go to Settings → CRM Settings → Outgoing Server.
Enter the customer's own email account's SMTP information (server, port, username, and password).
Save the settings. Emails will then be sent from the configured domain instead of [email protected].
Pro Tips / Extra Help
💡 Email signatures in User Preferences apply to emails sent from CRM records — they are separate from iCampaign signatures, which are set in iCampaign Company Settings → Signature.
⚠️ If the customer uses SSO, they may need to configure the Outgoing Server manually since SSO automatically connects the primary linked email account.
⚠️ Company Details in Settings does not contain email signature settings — this is a common point of confusion.
Related Resources
How to Configure Your Outgoing Mail Server (SMTP) — CRM
How Email Replies from iCampaign Campaigns Work