Symptoms and Error
When editing fields directly from a list view, you may experience:
Checkbox fields automatically changing from True to False (or vice versa)
Records disappearing from filtered list views after saving changes
Field values reverting unexpectedly when updating unrelated fields
Data integrity issues affecting reports and follow-up tasks
⚠️ Note: This issue has also been reported to affect notes disappearing when users work primarily from list views.
Root Cause
This is a confirmed system bug specifically affecting list view inline editing functionality. The issue occurs when the list view's field update handler incorrectly processes checkbox field values during save operations.
Immediate Workaround
To prevent checkbox fields from being automatically modified, follow these steps:
Navigate to the record you need to edit
Instead of editing from the list view, click on the record to open the individual record detail page
Make your field updates directly on the detail page
Save your changes from the detail page
✅ Best Practice: Always edit sensitive checkbox fields from the record detail page rather than using list view inline editing to ensure data integrity.
Verification
After applying the workaround:
Checkbox fields should maintain their original values
Records should remain visible in filtered list views
No unexpected field changes should occur
When to Contact Support
Contact Dazos Support if:
The workaround doesn't resolve the issue
You continue experiencing data integrity problems
The bug affects critical business operations
💡 Tip: When reporting similar issues, provide specific examples of affected records and screen recordings demonstrating the problem for faster resolution.
Related Resources
List View Management Guide
Record Detail Page Navigation
Data Integrity Best Practices