When This Matters
This is important to understand when:
Setting up API integrations or automations
Troubleshooting timezone discrepancies in API responses
Planning data exports or reports that rely on accurate timestamps
Working with multiple users who may have different timezone preferences
How It Works
Each user in Dazos CRM can configure their own timezone through their Calendar Settings. When API calls are made, the system uses the timezone of whichever user account is associated with the request.
Key points to know:
User-Specific: Each user has their own timezone defined in Calendar Settings
API Association: The timezone used depends on which user's credentials are making the API calls
No System Default: There is no CRM-wide default timezone for API responses
Individual Control: Users manage their own timezone preferences independently
How to Configure User Timezone
Log in as the user whose timezone needs to be configured
Navigate to Settings → CRM Settings → My Preferences
Click on Calendar Settings
Update the timezone preference
Click Save
Tips & Notes
💡 Tip: If you need consistent timezone behavior across multiple API integrations, ensure all users involved have their Calendar Settings configured to the same timezone.
⚠️ Note: Timezone mismatches between users can cause unexpected discrepancies in API responses. Always verify timezone settings when troubleshooting timestamp-related issues.