Skip to main content

Understanding Last Modified Time vs. Last Comment On Field Behavior (CRM)

Overview

In Dazos CRM, two separate fields track different types of record activity: Last Modified Time and Last Comment On. Understanding the difference between these fields helps you interpret record timestamps correctly and choose the right field for reporting.

When to Use / Why It Matters

Users sometimes notice that the Last Modified Time shown on a list view does not reflect the time a comment was added to a record. This is expected behavior — not a bug. Each field serves a distinct purpose, and knowing which one to use prevents confusion when reviewing or reporting on record activity.

Field Definitions

Last Modified Time (and Last Modified By)

This field tracks the most recent time a direct field change was made to the record itself — for example, updating a stage, changing a name, or editing any module field. It does not update when a comment is added.

  • Updates when: a module field is directly edited and saved

  • Does not update when: a comment is added to the record

  • Displayed on: list views, record detail views, and reports

Last Comment On

This is a separate, reportable field that tracks the timestamp of the most recent comment added to a record. If you need to know when the last comment was made, this is the correct field to reference.

  • Updates when: a new comment is added to the record

  • Does not reflect field edits or other changes

  • Available in: reports and field configuration

Example Scenario

A user edits fields on an Intake Opportunity at 9:15 AM, then adds a comment at 1:52 PM. The list view will show 9:15 AM as the Last Modified Time — because the comment does not update that field. The Last Comment On field will show 1:52 PM, correctly reflecting when the comment was added.

This is correct, expected behavior in Dazos CRM.

Tips & Notes

⚠️ Important: If your list view shows an older timestamp for Last Modified Time after a comment was added, this is not a bug. Comments intentionally do not update Last Modified Time.

💡 Tip: To track when the most recent comment was made on a record, add the Last Comment On field to your list view or include it in your reports.

💡 Tip: If you need to track comment activity across related modules (for example, comments on an Intake Opportunity reflected at the Account level), the native Last Comment On field may not capture this automatically. In that case, consider creating a custom cross-module field to pull the timestamp from the source module.

Summary: Field Comparison

Field

What It Tracks

Updates on Comments?

Updates on Field Edits?

Last Modified Time

Most recent direct field change on the record

No

Yes

Last Comment On

Most recent comment added to the record

Yes

No

Related Resources

Did this answer your question?