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How to Set Up Automated Fax Referral Intake Using Zapier Integration (CRM)

Overview

While Dazos is evaluating native fax integration features, you can use Zapier as a workaround to automate fax referral intake. This solution monitors referral information in a Google Sheet and automatically creates new Leads in Dazos when new rows are added.


Before You Begin

  • Your fax provider must support Google Drive integration (for storing fax PDFs)

  • Access to Google Sheets for logging referral information

  • A Zapier account (costs approximately $20/month)

  • Admin permissions in Dazos CRM to configure integrations

Steps

1. Set Up Your Fax-to-Google Drive Workflow

Configure your fax provider to automatically save incoming faxes to a designated Google Drive folder. Most fax providers like Dropfax offer Google Drive integration options.


2. Create a Google Sheet for Referral Tracking

Create a Google Sheet with columns for key referral information such as:

  • Patient Name

  • Date of Birth

  • Insurance Information

  • Referring Provider

  • Reason for Referral

  • Link to Fax PDF (Google Drive link)

3. Configure Zapier Integration

In Zapier, create a new Zap with the following configuration:

  • Trigger: Google Sheets - "New Spreadsheet Row"

  • Action: Dazos CRM - "Create Lead"

Connect your Google Sheet as the trigger source and configure Dazos as the action destination using the Zapier integration guide.

Zapier integration setup showing Google Sheets trigger and Dazos Lead creation action


4. Map Sheet Columns to Dazos Fields

Configure the field mapping between your Google Sheet columns and Dazos Lead fields. Ensure that key information like patient name, contact details, and referral source are properly mapped.


5. Test the Integration

Add a test row to your Google Sheet and verify that a new Lead is automatically created in Dazos with the correct information populated.


Verification / Expected Result

Once configured, the automation will:

  • Monitor your Google Sheet for new referral entries

  • Automatically create Leads in Dazos when new rows are added

  • Populate Lead fields with information from the sheet

  • Eliminate most manual data entry for fax referrals

Troubleshooting / Common Errors

Leads not creating: Verify that the Google Sheet trigger is properly connected and that required fields are mapped in the Zapier configuration.

Missing information in Leads: Check the field mapping between Google Sheet columns and Dazos Lead fields. Ensure column names match the mapping configuration.


Zapier authentication issues: Re-authenticate your Dazos connection in Zapier if you receive authorization errors.


Related Resources

💡 Tip: This workaround typically costs around $20/month through Zapier and can significantly reduce manual data entry while you wait for native fax integration features to be developed.

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