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How to Add a File Attachment to a Campaign Email (iCampaign)

Overview This guide explains how to attach a file to a campaign email in iCampaign. File attachments are added at Step 4 of the campaign editor and are included when the campaign is launched — not in test emails sent beforehand.

Before You Begin

  • You must have access to iCampaign and permission to create or edit campaigns.

  • Your campaign should be in progress — you will need to reach Step 4 of the campaign editor to add an attachment.

Steps

  1. Open iCampaign and navigate to Campaigns.

  2. Create a new campaign or open an existing one to continue editing it.

  3. Work through the campaign editor steps until you reach Step 4.

  4. At Step 4, locate the file attachment option and upload the file you want to include with your campaign email.

  5. Complete any remaining steps and launch your campaign when ready.

Verification / Expected Result

Once your campaign is launched, the file attachment will be included in the emails sent to your subscribers. You can confirm the attachment is present by reviewing your campaign settings at Step 4 before launching.

Troubleshooting / Common Errors

My attachment was not included in the test email.]

⚠️ Note: This is expected behavior. When you send a test email before launching a campaign, file attachments are not included. Attachments are only sent when the campaign is actually launched. The email body and content will appear in the test, but the file will not be attached until the live send.

Related Resources

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