Dazos

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This guide helps resolve DNS record conflicts that prevent email sending domain verification from completing in iCampaign. This specifically addresses when existing SPF and DKIM records interfere with Mailgun…

Troubleshooting DNS Conflicts During Email Sending Domain Verification (iCampaign)

This guide helps you troubleshoot issues where synced subscribers in iCampaign are showing under 'My Company' instead of being properly distributed across their individual workspaces, with workspaces showing 0 subscribers.

Troubleshooting iCampaign Subscriber Workspace Distribution Issues (iCampaign)

Overview:
iCampaign's open rate tracking is tied to campaigns, not standalone emails. This creates a reporting gap when using certain workflow actions, limiting your ability to track engagement metrics like…

iCampaign Email Open Tracking: Workflow vs Campaign Reporting Gap (iCampaign)

This guide helps resolve issues when the 'Update Workflow' button in iCampaign is inactive or unresponsive, preventing you from saving workflow changes.

Update Workflow Button Inactive - Incomplete Occurrence Settings (iCampaign)

Overview
When pushing a client from Dazos CRM to Alleva EMR, specific fields must be completed to ensure successful data transfer. Alleva has unique requirements that differ from other EMR…

Required Fields for Pushing Clients to Alleva EMR (CRM)

This guide will show you how to access Global Style Settings in iCampaign to customize color palettes and create custom templates for your email campaigns.

How to Access Global Style Settings in iCampaign (iCampaign)

Overview
iCampaign does not automatically remove subscribers from segments when emails bounce. You'll need to manually identify bounced subscribers in Mandrill and remove them from your segments.

How to Remove Bounced Subscribers from iCampaign Segments

This guide shows you how to sync referral sources and contacts from your CRM to iCampaign after they have been mapped. Even when fields are properly mapped, data won't appear…

How to sync referral sources and contacts from CRM to iCampaign (iCampaign)

IQ Flagged Claims: Low Payments and Full BDP Explained (IQ)

The Campaigns area now includes a Send Origin column that shows how each campaign was created, whether by hand or through an automation. This makes it easy to distinguish manual…

How to Use Send Origin Tracking in Campaigns (iCampaign)

When you export subscribers, iCampaign now exports exactly the records you filtered and selected — not your entire list.

How to Export Filtered and Selected Subscribers in (iCampaign)

You can now send a campaign test email to any valid email address — it no longer has to belong to one of your subscribers.

Send Campaign Test Emails to Any Email Address (iCampaign)

Overview
Your organization's public policy pages and subscriber preference center have been updated to meet Twilio's SMS compliance requirements.

SMS Opt-In Compliance: Twilio-Approved Consent Flow (iCampaign)

Overview
The Dazos Logger records every significant user action inside iCampaign including who created, edited, or deleted records, and every login and logout event.

Audit Activity Logs in the Dazos Logger (iCampaign)

Overview

Web Page Domains let you connect a subdomain you already own (e.g., web.yourbusiness.com) to iCampaign, so landing pages can be published under your own branded address over secure HTTPS.

How to Set Up a Web Page Domain (iCampaign)

This category includes resources for common troubleshooting  items and FAQ's. 

Troubleshooting and FAQ's - iCampaign

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