Dazos

Purpouse: 
This guide helps resolve DNS record conflicts that prevent email sending domain verification from completing in iCampaign. This specifically addresses when existing SPF and DKIM records interfere with Mailgun…

Troubleshooting DNS Conflicts During Email Sending Domain Verification (iCampaign)

This guide helps you troubleshoot issues where synced subscribers in iCampaign are showing under 'My Company' instead of being properly distributed across their individual workspaces, with workspaces showing 0 subscribers.

Troubleshooting iCampaign Subscriber Workspace Distribution Issues (iCampaign)

Overview:
iCampaign's open rate tracking is tied to campaigns, not standalone emails. This creates a reporting gap when using certain workflow actions, limiting your ability to track engagement metrics like…

iCampaign Email Open Tracking: Workflow vs Campaign Reporting Gap (iCampaign)

This guide helps resolve issues when the 'Update Workflow' button in iCampaign is inactive or unresponsive, preventing you from saving workflow changes.

Update Workflow Button Inactive - Incomplete Occurrence Settings (iCampaign)

Overview
When pushing a client from Dazos CRM to Alleva EMR, specific fields must be completed to ensure successful data transfer. Alleva has unique requirements that differ from other EMR…

Required Fields for Pushing Clients to Alleva EMR (CRM)

This guide will show you how to access Global Style Settings in iCampaign to customize color palettes and create custom templates for your email campaigns.

How to Access Global Style Settings in iCampaign (iCampaign)

Overview
iCampaign does not automatically remove subscribers from segments when emails bounce. You'll need to manually identify bounced subscribers in Mandrill and remove them from your segments.

How to Remove Bounced Subscribers from iCampaign Segments

This guide shows you how to sync referral sources and contacts from your CRM to iCampaign after they have been mapped. Even when fields are properly mapped, data won't appear…

How to sync referral sources and contacts from CRM to iCampaign (iCampaign)

IQ Flagged Claims: Low Payments and Full BDP Explained (IQ)

This category includes resources for common troubleshooting  items and FAQ's. 

Troubleshooting and FAQ's - iCampaign

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