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E-Signature Capabilities in Dazos: DocuSign Integration Overview (CRM)

Overview

Dazos does not currently have a built-in native electronic signature feature. Instead, Dazos integrates with dedicated third-party e-signature platforms — such as DocuSign — to handle signature requests, permission workflows, and signed PDF document generation.


When to Use / Why It Matters

This applies to any organization that needs to:

  • Send signature requests to clients or internal users

  • Generate signed PDFs containing full agreement text

  • Replace or migrate away from another e-signature tool (such as Zoho Sign)

If your team requires legally valid electronic signatures as part of your intake, consent, or transaction workflows, a DocuSign integration is the recommended path in Dazos.

How E-Signature Works in Dazos

What Dazos Does Not Include (Natively)

There is no built-in e-signature tool within Dazos CRM. You cannot send signature requests or generate externally signed PDFs using Dazos alone, without a connected third-party platform.

⚠️ Note: The digital signature fields available in Dazos CRM modules (such as Consent Forms or Pre-Assessments) are for capturing on-screen signatures directly within the CRM — they are separate from external e-signature workflows managed through platforms like DocuSign.

What the DocuSign Integration Provides

When integrated with DocuSign, Dazos supports:

  • Sending signature requests — any authorized internal user can initiate a signature request

  • Permission and workflow management — control who can send and receive signature requests

  • Signed PDF generation — full agreement text with completed signatures is captured and stored as a PDF

Getting Started with DocuSign and Dazos

To use e-signature functionality in Dazos, you will need an active DocuSign account. Once you have one, contact Dazos Support to begin the integration setup process.

  1. Confirm you have an active DocuSign account set up for your organization.

  2. Reach out to Dazos Support and let them know you want to integrate DocuSign with your Dazos instance.

  3. The support team will guide you through the next steps to connect your DocuSign account and configure the integration.

💡 Tip: If you are currently using Zoho Sign or another e-signature tool and want to switch, DocuSign is the supported integration path in Dazos. Let the support team know about your current setup so they can assist with the transition.

Tips & Notes

  • 💡 DocuSign is the confirmed third-party e-signature platform that integrates with Dazos. Other platforms are not currently referenced as supported integrations.

  • ⚠️ Do not confuse built-in CRM digital signatures (used for on-screen client or staff signing within a record) with external e-signature workflows. These serve different purposes.

  • ✅ Best Practice: Have your DocuSign account fully set up before contacting Dazos Support to expedite the integration process.

Related Resources

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